TOP-LINE, EXECUTIVE-LEVEL DESK PHONETHE MOST ADVANCED OFFICE PHONE YOUR OFFICE (OR HOME) HAS EVER SEENOur most versatile phone to date, the Poly Edge E500 Series offers industry-leading Poly audio and a host of advanced features. Built for hot-desking or home offices, these phones pair our famous noise reduction technology with cutting-edge design that brings style to any desktop.BUILT TO GROWSTARTS BIG AND GROWS AS YOUR BUSINESS DOESThis workhorse phone is outfitted with a big 5-inch color display and is designed to handle up to 48 lines. What s more, the Edge E500 Series can take on two additional expansion modules, supporting up to 66 more contacts each.ENTERPRISE-QUALITY SOUNDHD AUDIO AND POLY FAMOUS NOISE-BLOCKING TECHNOLOGYThe Poly Edge E500 Series offers the latest in noise-blocking with Poly NoiseBlockAI and Acoustic Fence technologies. And with crystal-clear HD voice technology it offers the best possible sound from home or office.WORKS WHEREVER YOU DOWI-FI-READY FOR HASSLE-FREE PERFORMANCE AT HOME OR IN THE OFFICEWork anywhere with 802.11AC Wi-Fi included with the Poly Edge E550. With simple out-of-the-box Wi-Fi configuration, this phone gives you peak performance anywhere you ve got a signal.PERFECTLY PAIREDHYBRID WORKING AT ITS BEST WITH A HEADSET AND YOUR PAIRED MOBILE PHONEIntegrated Bluetooth® 5.0 on the Edge E550 gives you freedom to move about the office with your Bluetooth headset and answer your mobile phone calls from your desk phone. Fast pairing on selected Poly headsets makes connecting your headset easy. INTEGRATED MICROBAN® ANTIMICROBIAL PROTECTIONRest assured that your devices, enhanced with Microban® antimicrobial product protection, stay cleaner, fresher and more durable for longer. Protection that lasts the life of the product, actively reducing the growth of bacteria 24 hours a day, 7 days a week. NEW DESIGNBeautiful design. Improved, thoughtful user experience. Stay informed with style with the surround light status indicator. Built-in NFC technology for advanced integrations. And your phones stay cleaner for longer with integrated Microban® antimicrobial protection.POLY'S SIGNATURE AUDIOHear every nuance with signature Poly HD voice and bass frequency enhancing speaker design. Poly Acoustic Fence and Poly NoiseBlockAI technologies eliminate noise and distractions.LINES AND SOFTKEYS12-line keys support up to 48 lines, features, and contacts. 4 soft keys under the display are context sensitive making features easy to find. And a new pagination key brings additional lines and speed dial contacts into view.COLOR DISPLAYA large, bright 5 inch backlight color IPS display shows your lines, features, contacts, speed dials and everything else you need from your phone to be more productive.CONNECTIVITYTwo high speed GigE PoE Ethernet ports for the LAN connection to your IP phone with a passthrough connection to your PC. Easily pair your mobile phone or headset with integrated Bluetooth® (E550). Integrated Wi-Fi (E550) makes it easy to install the phone in home offices or hard to cable locations.ACCESSIBILITYOur most accessible phones ever with new text-to-speech feature, screen color adjustments for color blindness and bigger font settings.BACKLIT KEYSBe sure about how you are connected or if you are on mute. Important keys like mute, speakerphone and headset select keys are backlit when selected.NAVIGATIONAlphanumeric dialpad, 4-way navigation and select keys, home button, volume control, redial and transfer keys.ADD A HEADSETConnect the right headset to suit your work style. Move freely with your integrated Bluetooth® headset (E320, E350). USB, RJ9 and Electronic Hook Switch headsets supported too.MORE CONTACTSTurn your Poly Edge E500 series phone into an attendant console by adding up to two Poly Edge E Expansion Modules.
Design | |
Product type: | IP Phone |
Product colour: | Black, White |
Handset type: | Wired handset |
Backlight keypad: | ![]() |
Wall mountable: | ![]() |
Mounting: | Desk/Wall |
Performance | |
Dual-Tone Multi-Frequency (DTMF) modes: | In-band |
Unicode UTF-8 character support: | ![]() |
Password protection type: | User |
Phone features | |
Lines quantity: | 12 lines |
Hot desking: | ![]() |
Call waiting: | ![]() |
Distinctive ring: | ![]() |
Call hold: | ![]() |
Call forwarding: | ![]() |
Do not disturb function: | ![]() |
Call park: | ![]() |
Call pick up: | ![]() |
Full duplex: | ![]() |
Call transfer: | ![]() |
SIP registrar server: | ![]() |
Auto-negotiation: | ![]() |
Management features | |
Integrated voicemail: | ![]() |
Keypad number of keys: | 23 |
Management platform: | WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript |
Display | |
Touchscreen: | ![]() |
Display: | IPS |
Display diagonal: | 12.7 cm (5") |
Display resolution: | 800 x 480 pixels |
Backlight display: | ![]() |
Audio | |
Speakerphone: | ![]() |
Microphone mute: | ![]() |
Voice codecs: | G.711, G.722, G.722.1, G.729ab, OPUS, iLBC |
Echo cancellation: | ![]() |
Voice activity detection: | ![]() |
Adaptive jitter buffers: | ![]() |
Frequency range: | 150 - 14000 Hz |
Comfort noise generation (CNG): | ![]() |
Packet loss concealment (PLC): | ![]() |
Network | |
Ethernet LAN: | ![]() |
Wi-Fi: | ![]() |
Bluetooth: | ![]() |
Ethernet LAN interface type: | Gigabit Ethernet |
Ethernet LAN data rates: | 10,100,1000 Mbit/s |
Supported network protocols: | SIP, SDP, IETF SIP |
Quality of Service (QoS) support: | ![]() |
DHCP client: | ![]() |
Event logging: | ![]() |
Security algorithms: | HTTPS, SRTP, TLS |
Syslog: | ![]() |
Auto diagnostic: | ![]() |
Near Field Communication (NFC): | ![]() |
Technical details | |
Warranty period: | 1 year(s) |
Ports & interfaces | |
Headset connectivity: | RJ-9 |
USB Type-C ports quantity: | 2 |
Ethernet LAN (RJ-45) ports: | 2 |
RJ-9 ports quantity: | 1 |
Expansion module support: | ![]() |
DC-in jack: | ![]() |
Certificates | |
Sustainability certificates: | ENERGY STAR |
Certification: | UL 62368-1 CAN/CSA C22.2 No. 62368-1-14 EN 60950-1/62368-1 IEC 60950-1 and IEC 62368-1 AS/NZS 60950.1/62368.1 |
Power | |
Power over Ethernet (PoE): | ![]() |
AC adapter output voltage: | 48 V |
Power consumption (typical): | 25 W |
Power consumption (Power over Ethernet (PoE)): | 13 W |
Operational conditions | |
Operating temperature (T-T): | 0 - 40 °C |
Operating relative humidity (H-H): | 5 - 95% |
Storage temperature (T-T): | -40 - 70 °C |
Weight & dimensions | |
Package width: | 338 mm |
Package depth: | 88 mm |
Package height: | 256 mm |
Package weight: | 1.08 kg |