- Details
The best headset for clear customer calls* is here Introducing Jabra Engage 50 II. We ve put the power to improve customer satisfaction in your hands. Well, on your head, actually. Our Engage+ software gives you real-time call insights for more meaningful calls and helps increase customer satisfaction. You ll catch even the smallest of details because we gave it not one, but three microphones for clearer sound, while suppressing unwanted background noise to hear what matters most. It s ultra-lightweight yet durable enough to throw in your bag it s built for real life. And the adaptive fit and comfort-enhancing ear cushions feel so good, you ll forget it s there. Seriously.
Built for the contact centre of today and tomorrow, Jabra Engage 50 II provides real-time call insights to ensure each customer is happier than the last. The trio of best-in-class mics make sure you sound better than ever and you ll never miss another call thanks to an audible ringer. It s lightweight, comfy, and built to last like a headset hat-trick.
| Performance | |
| Product type: | Headset |
| Wearing style: | Head-band |
| Recommended usage: | Office/Call center |
| Headset type: | Binaural |
| Virtual surround: | No |
| Heart rate monitor: | No |
| Motion sensor: | No |
| Bone conduction sensor: | No |
| Over the Air Updates (OTA): | No |
| On/off switch: | No |
| Optimized for: | Microsoft Teams |
| Phonebook access profile (PBAP): | No |
| Daisy chain: | No |
| HD voice: | Yes |
| Auto-connect: | No |
| In-ear pressure relief: | No |
| Housing material: | Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE) |
| Refurbished: | No |
| Unified communications: | Yes |
| Push-to-Talk (PTT): | No |
| Works with Amazon Alexa: | No |
| Steel hinges: | No |
| Certification: | Cisco;Unify;Microsoft Teams;Zoom certified;Works with Google Meet;Amazon Chime;Works With Chromebook |
| Ports & interfaces | |
| Connectivity technology: | Wired |
| USB connectivity: | Yes |
| USB connector: | USB Type-C / USB Type-A |
| Frequency response (music mode): | 50 - 20000 Hz |
| Frequency response (talk mode): | 100 - 14000 Hz |
| Headphones | |
| Driver unit: | 2 cm |
| Noise reduction: | Yes |
| HearThrough: | No |
| Microphone | |
| Microphone type: | Boom |
| Microphone frequency: | 100 - 14000 Hz |
| Number of microphones: | 3 |
| Microphone mute: | No |
| Battery | |
| Fast charging: | No |
| Replaceable battery: | No |
| Music player | |
| FM radio: | No |
| Operational conditions | |
| Operating temperature (T-T): | -10 - 55 °C |
| Storage temperature (T-T): | -5 - 55 °C |
| Weight & dimensions | |
| Width: | 167 mm |
| Depth: | 167 mm |
| Height: | 54 mm |
| Packaging data | |
| Package width: | 185 mm |
| Package depth: | 50 mm |
| Package height: | 249 mm |
| Packaging content | |
| Charging stand: | No |
| Charging case: | No |
| Carrying case: | Yes |
| Ear pad material: | Polyurethane (PU) |
| Technical details | |
| Easy pairing: | No |
| Power | |
| USB Type-C charging port: | No |
| Certificates | |
| Certified for Microsoft Teams: | Yes |
| Other features | |
| Automatic volume adjustment: | No |
| Bluetooth Low Energy (BLE): | No |
| Voice guidance: | No |
| Depth (imperial): | 16.7 cm (6.57") |
| Height (imperial): | 5.41 cm (2.13") |
| Width (imperial): | 16.7 cm (6.57") |
| Applications supported: | Engage+;Jabra Direct;Jabra SDK;Jabra Xpress |
| Speakerphone: | No |
| Auto power off: | No |
| Near Field Communication (NFC): | No |
| Operating temperature (T-T): | 14 - 131 °F |
| Voice control: | No |
| Digital Signal Processing (DSP): | No |
| Packaging content: | Headset;Carry pouch;USB controller (call control unit);Warranty and warning leaflets |
| Power bass: | No |
| Package width (imperial): | 18.5 cm (7.28") |
| Package depth (imperial): | 5 cm (1.97") |
| Package height (imperial): | 24.9 cm (9.8") |
| Multipoint connectivity: | No |
| Ear cushion type: | Single size leatherette cushion |
| Protective pouch: | No |
Product Safety Information
Responsible Person in the EU:
GN Audio A/S Lautrupbjerg 7 2750 Ballerup Danmark info@jabra.com
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