APC WCHM3YR10 warranty/support extension

7x24 telephone technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.Service warranty certificateCustomers receive assistance from the Service Entitlements team to ensure their product is properly recorded. An e-mail Service Entitlement Certificate provides a detailed record of the service registration, along with the service expiration date.Software upgradesSoftware support contracts entitle customers to all software upgrades and updates, ensuring access to new features and product enhancements.Data Center Operation: Change Features & BenefitsManageabilityAdvanced workflow templatesUsers can design workflows with both parallel and sequential flows in the graphical workflow editorAsset libraryUtilize the extensive catalog of physical infrastructure and IT devices from leading vendors.Change reportInstant visibility to all moves, adds and changes to the entire data center.Customizable templatesSpecify the activities required to fulfill the needs of the individual work order, ensuring organizational policies and projects are easily applied to moves, adds and changes.Progress report viewEasily track activity and progress by sorting on work order, due date, status and priority.Email notificationInform selected users of work order completion.Global asset searchQuickly locate assets through free text search, and export equipment data to excel format.Printable work ordersPrint individual work orders detailing the tasks required for completion.Live dashboardGain transparency to data center key performance indicators through easily configured web dashboards, displaying customizable management-level information.PlanningAutomated work order processCreate work orders and automatically generate tasks to move, add or change IT and infrastructure equipment. Schedule, assign and track the status of itemized tasks to implement changes in the data center.Asset audit trailTrack asset moves, adds and changes by date/time, owner and work orders for view, print, and export.Change management overviewInteractive interface showing past, future and pending changes to assist with resource and workload balancing, avoiding scheduling conflicts.BMC Remedy integrationEnsure relevant information is shared and flowing between StruxureWare Data Center Operation: Change and the market leading process management system.Personnel audit trailGain total transparency to physical equipment changes by user.Maintenance schedulingFacilitate scheduling and tracking of service and equipment maintenance to ensure visibility to all service plans and avoid scheduling conflicts.Space reservationReserve rack space for new equipment to be installed quickly and easily.ProtectionPassword SecurityUser-selectable password with strong password rules and reset password mechanism.Read-only AccessShare access without risking unauthorized configuration changes.Multi-user accessEnables several users to carry out work on the application simultaneously and merging changes from different users seamlessly.User rolesEnable location and feature-based access through multi-user login and individual levels of user roles.AgilityLocalizationUser interface available in major local languages; English, French, German, Spanish, Russian, Traditional Chinese, Simplified Chinese, Japanese, Korean, Brazilian Portuguese & Italian.Optional deployment servicesEnsure speedy deployment through the use of Schneider Electric Professional Services.