In times of growing complexity and decreasing investments, ensuring early IT planning is essential for setting up a reliable infrastructure. Since inefficient processes and long downtimes can result in tremendous losses, companies need a clear offering that fulfills their business and IT needs in terms of both quality and price.In addition to cutting-edge products, Fujitsu delivers worldwide maintenance and support services covering your complete infrastructure:- Support Pack Hardware offerings are the perfect extension to the standard warranty. They ensure the right level of availability with defined response or recovery times and durations of up to 5 years. Internationally consistent service levels are ensured by a worldwide network based on a sophisticated logistics concept for swift delivery of spare parts without hidden cost.- Support Pack Software offers expert services for diagnosing problems by phone, correcting software, and providing new software releases when available.Why choose product support services from Fujitsu - When purchasing new products, Fujitsu offers a wide variety to deliver both sophisticated products with latest technology as well as comprehensive services to supplement the standard warranty.- The Fujitsu approach ensures prompt, smooth installation around the world.- Fujitsu employs standardized support building blocks, adapted to customer needs enabling you to get support in time and around the clock.- You can extend your standard warranty for a pre-defined response or recovery time, with offerings ranging from a 24 x 7 service desk to onsite service within up to 4 hours.
| Features | |
| Number of years: | 3 year(s) |
| Product type: | Upgrade |
| Service time (hours x days): | 9x5 |
| Response time: | 4 h |
